TopView Alarm & Notification Software
Modern SCADA alarm notification, escalation and acknowledgement software for mission-critical industrial operations.
- OPC UA, OPC/SCADA, PI/AF, SQL, MQTT and PerfMon data sources
- Voice, SMS, email, Microsoft Teams, WhatsApp, MQTT and SNMP notifications
- Web/mobile acknowledgement and alarm escalation workflows
- Alarm history, reports, analytics and operational visibility
Best suited for utilities, water/wastewater, data centres, manufacturing, energy and critical infrastructure.
Submit your request, and we’ll send the details you need. Our team will follow up to discuss your project and use our expertise to recommend the best solution for your needs. We’re committed to helping you find the perfect fit.
Smart alarm management. Faster response. Better outcomes.
TopView gives operations teams complete visibility and control of alarms across their enterprise. It connects to real-time data sources, monitors values and events, applies alarm logic and escalation rules, and delivers actionable alarm notifications through the right channels.
Multi-channel notifications
Deliver alarms via voice call-out, SMS/text, email, Microsoft Teams, WhatsApp, MQTT and SNMP traps.
Acknowledgement & escalation
Escalate unacknowledged alarms and allow acknowledgement through web, mobile and supported notification methods.
Reports and analytics
Use alarm history, reports and analytics to identify nuisance alarms, trends and operational improvement opportunities.
Flexible data sources
Monitor OPC/SCADA, OPC UA, PI/AF, SQL, MQTT, PerfMon and other supported sources.
Web/mobile access
View alarms, values and history and acknowledge alarms from desktop, web and mobile interfaces.
Modern IT/OT fit
Supports modern SCADA integration and operational governance requirements better than older dialler-only architectures.
| Product type |
SCADA alarm notification and alarm management software |
|---|---|
| Data sources |
OPC/SCADA, OPC A&E, PI/AF, SQL Lookup, SQL Events, MQTT, PerfMon, Canary Labs and custom source options |
| OPC support |
OPC Classic DA/HDA and OPC UA Data Access |
| Notification methods |
Audible alarms, email, SMS/text, voice call-out, VoIP, Microsoft Teams, WhatsApp, Pushover, SIP instant message, MQTT publish and SNMP traps |
| Acknowledgement |
Desktop, web/mobile, email/SMS where configured, voice call-out keypad acknowledgement and voice dial-in options |
| Reports/history |
Alarm history, scheduled/on-demand reports, HTML snapshot reports, analytics and exports |
| Remote access |
Remote Viewer, Web Viewer and Mobile Web App options |
| Deployment |
Windows-based TopView Engine; final requirements depend on data sources, tag count, redundancy and project architecture |
Brochures / User Manual
EXELE pictorial overview source page for architecture reference. TopView OPC/SCADA Overview
EXELE source page for OPC Classic, OPC UA and SCADA integration content. Request TopView Evaluation
EXELE download forms for OPC/SCADA, OPC A&E, PI, SQL, MQTT, PerfMon, Web Viewer and Remote Viewer. TopView Knowledge Base
Support articles and technical reference material for developer review.
Video embeds / source links
Replacing SCADAPhone or older SCADA alarm dialler software?
EDAC can help review your current alarm workflow, including SCADA drivers, tags, notification groups, escalation schedules, acknowledgement methods, reporting needs and operational risk.
Review items
- Existing SCADAPhone alarm lists and notification paths
- SCADA/OPC interface method and upgrade constraints
- On-call rosters, escalation rules and acknowledgement requirements
- Reporting, audit trail and alarm history expectations
Migration goal
Move future alarm projects toward a modern TopView architecture with flexible data-source integration, multi-channel notifications, web/mobile acknowledgement and improved alarm visibility.
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